Laser Hair Removal
Frequently Asked Questions
Does Laser Hair Removal Hurt?
DiolazeXL features one of the largest built-in cooling surfaces available in laser hair removal technology, helping keep treatments comfortable for most clients.
On a pain scale of 1–10, our goal is for you to feel about a 3 during treatment. If the sensation feels stronger than that, simply let us know and we will lower the machine settings. If you feel little to nothing, we may increase the setting to ensure the treatment remains effective.
Clients typically feel a quick zap on the hair follicle. The sensation is very brief—once you feel it, it’s already gone.
The built-in cooling tip helps protect the skin and makes the treatment far more comfortable than many traditional laser hair removal devices.
How Many Sessions Are Required?
Most clients require 6–10 treatments to achieve optimal hair reduction, although some individuals may require additional sessions depending on their hair type, skin tone, and the treatment area.
Clients should begin to notice a reduction in hair after their very first session, typically seeing anywhere from 10–30% reduction after each treatment as the hair follicles are progressively weakened.
Laser treatments are typically scheduled every 4–8 weeks. This allows the hair to cycle into the active growth phase so it can be effectively treated. Waiting longer than the recommended timeframe between sessions may reduce the effectiveness of your results.
Why Are Multiple Treatments Needed?
Laser hair removal works best when hair follicles are in their active growth stage. However, hair grows in different cycles, meaning not all follicles can be treated effectively at the same time.
For this reason, a series of treatments spaced 4-8 weeks apart is required to target hair as it enters the proper growth phase.
What Are the Benefits of Laser Hair Removal?
Laser hair removal offers several benefits, including:
- Virtually pain-free treatments thanks to the cooling gold tip that protects the skin while targeting hair follicles beneath the surface
- Significant hair reduction over a series of treatments, helping you save time and money long-term
- Smoother, clearer skin, as repeated treatments can reduce dark shadows or pigmentation associated with dense hair growth
- Long-lasting results, as hair follicles gradually shrink and produce less hair over time
Areas with thicker, darker hair, such as the underarms, Brazilian area, and legs, often show some of the most noticeable improvements.
What Can I Expect During a Treatment?
Your treatment will begin with the application of a cooling gel to the area being treated. The laser is then gently moved across the skin, selectively heating the melanin in the hair follicle while protecting the surrounding skin.
Unlike many traditional laser hair removal systems that require multiple passes, our DiolazeXL technology typically only requires one pass, making treatments faster and more efficient.
Clients may feel a quick zap as the laser targets the hair follicle, but the sensation is very brief. Once the treatment is complete, the gel is removed and your session is finished.
Most treatments are quick, comfortable, and require little to no downtime, allowing you to return to your normal activities right away.
Am I a Good Candidate for Laser Hair Removal?
You may be a suitable candidate if you meet the following criteria:
- Must be 18 years of age or older (or must be accompanied by a parent or guardian)
- Must not be pregnant or breastfeeding
- Must not be taking photosensitive medications or herbs
Laser hair removal is not recommended for individuals who:
- Have a history of keloid scarring
- Are insulin-dependent diabetics
- Have epilepsy
- Have a pacemaker or internal defibrillator
Please note: Laser treatments cannot be performed directly over tattoos, but we can safely treat the surrounding area.
How Should I Prepare for My Laser Hair Removal Appointment?
To ensure the safest treatment and best possible results, please follow these preparation guidelines before your appointment:
- Shave the treatment area 24 hours before your appointment.
- Other than shaving, do not exfoliate the skin for 24 hours before treatment.
- Ensure the skin is clean and free of lotions, oils, perfumes/colognes, and deodorant prior to your appointment.
- Do not pluck, wax, sugar, epilate, or use hair removal creams for at least 4 weeks before treatment, as the laser targets the hair follicle beneath the skin.
- Avoid unnecessary sun exposure for at least 1 week before and after treatment.
- Do not apply Retinol, Retinoic Acid creams, chemical exfoliants, peeling agents, or have diamond peels for 2 weeks before and after treatment.
For safety reasons, we cannot perform laser treatments on clients who are pregnant or breastfeeding.
Please also inform us before your appointment if you are currently taking Accutane, any medications, or have any medical conditions, as this may affect your eligibility for treatment.
What Should I Do After My Laser Hair Removal Treatment? Post-Care Instructions
Following the proper aftercare helps protect your skin and ensures the best possible results.
- Avoid prolonged sun exposure for 2–3 weeks after treatment. Daily sun protection is recommended, with a minimum SPF 30.
- Wear loose, comfortable clothing to prevent irritation to the treated area.
- Avoid sweat-inducing activities for 48 hours, including the gym, saunas, tanning beds, and sexual activity, to allow the skin time to recover.
- Avoid hot showers and hot baths immediately after treatment, as heat can increase skin sensitivity.
- Shaving or trimming between treatments is permitted, but only up to 24 hours before your next appointment. Please avoid all other hair removal methods such as waxing, plucking, sugaring, or hair removal creams.
- One week after treatment, begin gently exfoliating the skin several times per week to help accelerate the natural shedding process and prepare the skin for your next session.
- Avoid Retinol, Retinoic Acid creams, chemical peeling agents, and diamond peels for 2 weeks before and after treatment, as these products can increase skin sensitivity.
If you experience any unusual irritation or have questions about your aftercare, please contact our team and we will be happy to assist you.
Is Laser Hair Removal Permanent?
Laser hair removal provides long-term hair reduction. Over a series of treatments, hair follicles become damaged and produce less hair over time.
Some hair may eventually grow back, but it is typically finer, lighter, and much less noticeable. Many clients choose to have occasional maintenance treatments once or twice per year to maintain smooth results.
Related Frequently Asked Questions
Securing Your Appointment
- Some services require a $25 deposit to secure your appointment.
- Other services do not require a deposit but do require a valid credit card on file at the time of booking.
- Free consultations require a credit card on file to secure the appointment.
- Deposits are applied toward your service total at your appointment.
- Credit cards are not charged at the time of booking unless a cancellation fee applies.
Cancellation & Rescheduling Policy
- Appointments may be canceled or rescheduled up to 48 hours in advance with no penalty.
- Cancellations or reschedules made within 48 hours of the scheduled appointment will result in:
- Forfeiture of the $25 deposit, or
- A charge of 50% of the scheduled service cost for appointments booked with a credit card on file, or
- A $15 fee for free consultations that are late-canceled or missed.
No-Shows & Late Arrivals
- Failure to attend your appointment without notice will be treated as a no-show and subject to the applicable fees outlined above.
- Clients who arrive significantly late may have their appointment shortened, rescheduled, or canceled at the discretion of the studio, with applicable fees applied.
Why This Policy Is in Place
Due to a recent increase in no-shows and last-minute cancellations, we are often left with gaps in our schedule that cannot be filled on short notice. These gaps directly impact our ability to cover essential costs such as staff wages and operational expenses, which are necessary to keep our team employed and our services running smoothly.
This policy helps us respect our artists’ time, maintain availability for committed clients, and continue delivering the level of service you expect.
We appreciate your understanding and thank you for supporting Lash X Brow Studio.
For One-on-One or Group Training Sessions please note the following:
Deposits for training are non-refundable. Due to the upfront costs associated with training—including preparation, printed materials, and reserving dedicated educator time—training deposits cannot be refunded under any circumstances.
We appreciate your understanding, as this allows us to properly prepare and deliver high-quality training experiences.
Lash X Brow Studio
Payment Options
We accept Visa, Mastercard, Amex, Debit/Interac and Cash.
WE DO NOT ACCEPT E-TRANSFERS
Refunds & Exchanges
Due to the nature of the services/products and courses being sold, there are no refunds or exchanges. All sales are final. If you experience any concerns with the service or products you received, you must notify us within 24 hours.
Do you have parking?
Yes! We are located at the Dunsdon Plaza in Brantford and we have tons of free parking.
Do you sell gift cards?
Yes! In order to purchase a gift card simply come into the studio during retail hours. Gift Cards are non-refundable and must be paid for and picked up in person.
Is your services available to everyone?
Absolutely! Our services are available to everyone. Pease note, that some services (example: Laser Hair Removal or Permanent Makeup) does have minimum age requirements. You can reach us at 519-802-8679 if you have any questions about which services have a minimum age requirement.